Committed to Excellence
From intimate long table dinners to epic cocktail parties, our tight-knit team hustles tirelessly to host your event as though it were our own.

FAQs

Find answers to common questions and gain confidence in your venue choice.

Can we book a ceremony only?

As we only host one event per day, unfortunately we only offer on-site ceremonies in conjunction with one of our reception packages.

Can we book a reception only?

Absolutely! Whether it’s a seated or cocktail-style, our reception packages include 5 hours venue hire.

Do you host micro-weddings/elopements?

Unfortunately we don’t offer specific packages for elopements as we only host one event per day at The Refinery. For our space, we recommend a minimum of 30 guests and upwards for a seated reception, and a minimum of 70 guests and upwards for a cocktail-style reception.

Can we BYO food and drink?

All food and drink is catered by our amazing in-house team! We do not allow external catering with the exception of wedding cakes, take-home guest favours and gelato carts.

We typically do not offer BYO alcohol, however, do contact us to discuss corkage charges if you would like to bring in something special for your day.

What time can we start/finish our weddings?

Ceremony & Reception Packages may be booked from 1pm onwards between March-October and from 4pm onwards between November-February.

Standalone Reception Packages may be booked from 12pm onwards between March-October and from 4pm onwards between November-February.

Friday-Saturday events must end by 11pm.
Sunday-Thursday events must end by 10pm.

At the agreed end time the bar will close, music concludes, lights are turned on and bump out commences. We allow a 30 minute grace period for guests to wrap up and head off premises.

What time can vendors bump in on the day?

Reception Package — from 11am on the day.
Ceremony & Reception Package — from 9am on the day.

We will liaise with all of your vendors in the lead up to the day to confirm a bump in/bump out time.

When do we have to bump out?

Any hired furniture, hired table settings, large styling pieces, aerial/floral installations and lighting must be bumped out upon the conclusion of the event.

While it is preferred that all belongings and gifts are collected at the end of the night, overnight storage can be arranged if required for pick up the next business day.

What furniture is included in the venue hire?

You can view our full inventory of the furniture and stationery/signage included, here.

Where can we go for portraits nearby?

Check out our resources to find some of the fun portrait locations nearby!

Are we allowed confetti?

We get it — every couple needs that confetti moment! We allow a maximum of 25x cones of confetti for the end of the ceremony, which incurs a $200 clean up fee. Confetti cannons are not permitted.

Are you pet-friendly?

Absolutely, we love all kinds of furry friends! We just ask that you have someone dedicated to looking after your pet so that they are taken care of at all times. Check out our recommended pet assistants!

Still have questions?

We've collated some amazing resources for you here. If you can't find what you're looking for, please reach out as we'd love to help!

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